FAQ

Frequently Asked Questions

Ordering & Payment

Q: How do I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase.

Q: What payment methods do you accept?
A: We accept credit cards, debit cards, and other secure payment methods.

Shipping & Delivery

Q: How long does shipping take?
A: Orders are typically delivered within 3-7 business days depending on your location.

Q: Do you offer free shipping?
A: Shipping costs vary based on your location and order size. Check our shipping policy for details.

Returns & Refunds

Q: Can I return a product?
A: Yes! You can return items within 7 days of delivery. Please see our Return Policy for full details.

Q: How long do refunds take?
A: Refunds are processed within 5-7 business days after we receive your return.

Product Information

Q: Are your products authentic?
A: Yes, we only sell 100% authentic products from trusted suppliers.

Q: How do I know what size to order?
A: Check the product description for size guides and measurements.

Contact & Support

Q: How can I contact customer support?
A: You can reach us via email or phone. Visit our Contact Us page for details.

Q: What are your business hours?
A: We're available Monday - Saturday, 9:00 AM - 6:00 PM (PKT).