Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Period
You have 7 days from the date of delivery to return an item for a refund or exchange.
Conditions for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Opened beauty products or cosmetics (for hygiene reasons)
- Sale or clearance items
- Gift cards
How to Return an Item
1. Contact us at [your email] within 7 days of receiving your order
2. Provide your order number and reason for return
3. We will provide you with return instructions
4. Ship the item back to us using a trackable shipping method
Refunds
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method.
Exchanges
If you need a different size or color, please contact us and we'll arrange an exchange for you.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Questions?
If you have any questions about our return policy, please contact us at [your email] or [your phone number].
